Frequently asked questions

A LEADING GLOBAL BANK SUPPORTING CUSTOMER
RELATIONSHIPS IN 150 COUNTRIES

FINTECH BANK has a fully digital onboarding process.
The Bank opens 2 types of bank accounts: Personal and Business Bank accounts.

Personal Bank Account

No initial deposits for account opening, no monthly or annual maintenance fee, and no minimum account balance is required.

Eligibility and Requirements
Any individuals and legal entities from any country (subject to sanction list) except for Malaysian citizens and Malaysian registered entities.
Sanction lists consist of (not limited to),

  • Ministry of Home Affairs (Malaysia)
  • United Nations Security Council Consolidated List
  • US Office of Foreign Assets Control (OFAC) sanctions list
  • EU Sanctions List

Complete, sign, and email the personal bank account application form and required supporting documents to the bank for assessment. No physical visit to the bank is required for a bank account application.

All signatures on the documents submitted must be a natural signature (wet ink) as the bank does not accept digital signatures at the moment.

All submitted scanned documents must be legible, in high resolution, and full-colour format. Any official document not in English must be translated by a registered or licensed professional translator.

All submitted documents must be dated within 6 months of the submission date except for Proof of Address which the bank requires the document to be within 3 months of the submission date.

One-time fee payment of USD200 via SWIFT wire transfer is required upon completion of bank account assessment and approval.

Business Bank Account

Applicable to all types of entities formed in many jurisdictions worldwide (Corporations, LLCs, LLPs, Foundations, Trusts, Partnerships, SPACs, etc.).
No initial deposits for account opening, no monthly or annual maintenance fee, and no minimum account balance is required.

Eligibility and Requirements
Any individuals and legal entities from any country (subject to sanction list) except for Malaysian citizens and Malaysian registered entities.
All offshore companies in any jurisdiction. All legal entities registered in Labuan, Malaysia with offshore company status.
Sanction lists consist of (not limited to),

  • Ministry of Home Affairs (Malaysia)
  • United Nations Security Council Consolidated List
  • US Office of Foreign Assets Control (OFAC) sanctions list
  • EU Sanctions List

Complete, sign, and email the business bank account application form and required supporting documents to the bank for assessment. No physical visit to the Bank is required for a bank account application.

All signatures on the documents submitted must be a natural signature (wet ink) as the bank does not accept digital signatures at the moment.
All submitted scanned documents must be legible, in high resolution, and full-color format. Any official document not in English must be translated by a registered or licensed professional translator.

All submitted documents must be dated within 6 months of the submission date except for Proof of Address which the bank requires the document to be within 3 months of the submission date.

If an authorized signer is a legal entity, then the signer must provide the same set of entity formation documents relating to the signer.

Upon the bank’s assessment and approval of the business bank account application,

  • the client will be notified via email to set up a username, password, and wire transfer instructions;
  • one-time fee payment of USD2,000 via SWIFT wire transfer is required; and
  • all original copies of the forms and documents are to be couriered to the bank’s office in Labuan, Malaysia within 4 weeks from the notification of the approval.

The Bank serves some of the World’s Most Successful Families and Entities: FINTECH BANK’s customers are all types of sophisticated institutions such as corporations, foundations, trusts, LLCs, LLPs, etc. domiciled in many countries around the globe, as well as ultra-high-net-worth individuals and large family offices worldwide.

Why Bank with FINTECH BANK? The Bank’s customers seek efficient, modern, reliable, and hassle-free banking services offered by a strong and reputable global bank operating at the “speed of Wall Street” – with a high degree of credibility, efficient multi-currency wire payments to more than 150 countries worldwide, spotless regulatory compliance, and is located in Labuan International Business Financial Centre which is totally committed to customer privacy.

Labuan is best known as a global financial centre and a tourist destination. The name Labuan derives from the Malay word “labuhan” meaning anchorage. Labuan Island (75 km²) and six other smaller islands (Pulau Burung, Pulau Daat, Pulau Kuraman, Pulau Papan, Pulau Rusukan Kecil, and Pulau Rusukan Besar) that, together with Labuan, have an area of 92 km². The islands lie 8 km off the coast of Borneo adjacent to the Malaysian state of Sabah and the independent State of Brunei Darussalam and are on the northern edge of Brunei Bay facing the South China Sea. Labuan is mainly flat and Bandar Labuan, formerly known as Victoria, is the major town and port and faces Brunei Bay.

FINTECH BANK has never been the subject of any disciplinary action by any regulatory body in the world. The Bank adopts, applies, and follows KYC, AML, and other well-established international guidelines on client due diligence and acceptance protocols.

Any individuals and legal entities from any country (subject to sanction list) except for Malaysia citizens and Malaysia registered entities.

All offshore companies in any jurisdiction. All legal entities registered in Labuan with offshore company status.

Sanction lists consist of (not limited to),

  • Ministry of Home Affairs (Malaysia)
  • United Nations Security Council Consolidated List
  • US Office of Foreign Assets Control (OFAC) sanctions list
  • EU Sanctions List

The Bank is in full compliance with all applicable local and international regulatory standards. The Bank performs extensive and continuing due diligence on all client engagements in conjunction with Kroll, the world’s largest regulatory compliance adviser trusted by leading global banks and governments worldwide.

Unparalleled Safety of Customer Deposits: All of the Bank’s customer deposits either remain in cash or are invested in sovereign bonds.

A No-Lending Policy, No Bad Loans: FINTECH BANK does not extend customer credit therefore the Bank has no loan book. FINTECH BANK’s customer deposits are never exposed to any credit risk. The Bank’s lending policy prohibits customer lending to ensure FINTECH BANK has a zero loan default rate.

Rigorous Regulatory Oversight: The Bank is subject to rigorous regulatory oversight by the government regulators and strictly adheres to high compliance standards.

These policies not only simplify the Bank’s balance sheet but also provide the utmost safety of customer deposits.

Yes. The Bank’s customers have direct and secure online access to their accounts 24/7. To protect customer privacy, the Bank does not send physical client communications or hold mail. A customer’s initial wire deposit automatically triggers online banking access.